CA has made significant improvements in the ‘Brightstor’ product line.
Running ArcServe 11.5 Agent on the Exchange Cluster Server environment and encountering the following:
dbaexchis Version 11.5 Build 4402 3-1-2007 Microsoft Exchange Server 2K/up
Converting connection protocol to named pipes due to connection error.
By default, BB11.5 exchange agent uses the TCP/IP as tranfer protocol but the Brightstor server cannot connect to exchange agent through TCP/IP protocol so it tries to connect through Remote pipes protocol and it succeeds.
To work around this problem, follow these steps.
Please feel free to Contact Me for further technical assist, with the installation of CA Backup Solutions.